At ACO Consulting, we are committed to protecting your personal information and ensuring that your data is handled with transparency, integrity, and the highest level of security. This Privacy Policy outlines how we collect, use, retain, and safeguard your information when you visit our website or engage with our services.
When you interact with our website, we may collect personal and business-related information voluntarily provided by you through contact forms, email inquiries, or service requests. This may include your full name, email address, phone number, company name, and details related to your business inquiry. Additionally, we may collect technical data such as IP addresses, browser type, device information, and interaction history through cookies or analytics tools to help improve site functionality and user experience. We do not collect sensitive personal data unless explicitly provided by you in the course of our engagement, and even then, it is treated with strict confidentiality.
We use the information you provide to deliver the services you request, respond to your inquiries, and maintain a clear channel of communication. Your data allows us to better understand your needs, offer tailored financial or consulting solutions, and support the execution of proposals or service agreements. On a broader level, anonymous data may be used to improve the functionality, layout, or performance of our website. Importantly, we do not sell, lease, or trade your personal information to any third party for marketing or commercial purposes. All data usage is strictly aligned with delivering value to you as a client and complying with legal obligations under applicable UAE and international regulations.
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy. If you become a client, your data may be retained as part of your client file for the duration of the engagement and in accordance with legal or professional record-keeping obligations, typically up to 7 years after the end of our engagement, unless otherwise required. For general website inquiries or contact form submissions that do not lead to a service relationship, your information is securely stored for a limited period before being deleted. When data is no longer needed, it is securely disposed of through industry-standard data destruction methods.
You have the right to access the personal information we hold about you, request corrections to inaccurate or outdated data, or request that your information be deleted, subject to any legal or compliance obligations that may require us to retain it. You may also object to or restrict the use of your data in certain situations, or request that we stop sending you non-essential communication. If at any point you wish to exercise your privacy rights, you can contact us at info@acoc.ae and we will respond to your request within a reasonable timeframe, in line with applicable data protection laws.
We take your privacy and data security seriously. Your information is stored on secure servers, protected by modern firewalls, access controls, and encryption protocols. Internally, only authorized personnel with a legitimate business purpose have access to your data. We follow best practices in cybersecurity, perform regular system reviews, and ensure all third-party service providers meet strict security standards. While no online platform is entirely immune to risk, we continuously work to protect your information from unauthorized access, misuse, disclosure, or loss.